Your clothing is part of how a customer decides to let you in. After that, it needs to cope with cramped boiler cupboards and cold winter callouts. It also needs to last through a busy winter.
Being let in
Customers are rightly cautious about who they let into their homes, especially for gas work. A clean, clearly branded polo or softshell, with your company name easy to read, matched to your van and ID card, helps the customer feel confident. Gas engineers must carry their registration ID, and customers are encouraged to check it; branded clothing supports that, it does not replace it.
Landlord gas safety check rounds mean meeting tenants who were not expecting you to look official.
Busy season, every season
Breakdowns peak in the first cold snap, and engineers can do long days going from house to house. A warm softshell or padded jacket for the walk from the van, and a lighter polo underneath for the warm boiler cupboard, works well. Taking layers off indoors stops you overheating in a heated house.
Summer is install season, with heavier work moving boilers, cylinders and heat pump units.
Cupboards, lofts and gardens
Boilers are tucked into cupboards, lofts and garages. Kneepad trousers help when servicing a floor-standing boiler or working on pipework at skirting level. Bump caps save heads in lofts. Heat pump installs move the work outside, often in the garden, so waterproof layers and safety boots matter more on those days. Gloves help when handling hot pipework and sharp radiator edges.
Keeping the house clean
Overshoes or a quick change into clean shoes at the door, and a dust sheet under the boiler, are what customers remember. Sooty flues and old radiator sludge are messy; keep a spare top in the van in case you need to change before your next appointment. A tidy engineer is also more likely to be trusted with the next boiler replacement.
Where to put your logo
For heating engineers, the most important logo is on the front, where the customer sees it at the door. Embroider your company logo clearly on the left chest of polos, quarter zips and softshells; it lasts and looks established. If you show a registration scheme logo on clothing, check the scheme's rules first. Add the engineer's first name below the logo if you want customers to know who is visiting.
Ordering for heating and gas engineers
Most heating and gas engineers start with workwear polo shirts, softshell jackets and holster pocket trousers. You can order from one garment and add more as you take people on. The logo price drops at 9 and again at 25 garments, and every garment with a small logo counts towards it, so mixing styles and colours still gets the better price. Before anything is made, we embroider an actual sample of your logo and email you a photo to approve, or you can pop in to our Hull workshop to see it.
